Sharing is for people who need big results on small budgets. Sharing content is unique and valuable, especially in a world where collaboration and crowd-sourcing are on the rise.See it on Scoop.it, via Designing design thinking driven operations
RT @designbusiness: Good insights: How sticky research drives #ServiceDesignThinking http://t.co/qVS0q8IY #servicedesign #designthinking...See it on Scoop.it, via Designing design thinking driven operations
Like how B&J approach the customer journey with their target profile posters (persona's)See it on Scoop.it, via Social business...See it on Scoop.it, via Designing design thinking driven operations
If you really want to get this question answered, you?d better join Forrester's CIO Forum 2012 in Las Vegas, on May 3-4, 2012. But for now, let me share with you what I intend to present at the Forum.See it on Scoop.it, via Designing design thinking driven operations
Until now, the powers-that-be have had no compelling reason to listen to the people. That is until enough people come together?in sufficient numbers and in public?to force the change. That?s what social media does.See it on Scoop.it, via Designing design thinking driven operations
The Total Customer Experience Leaders Summit provides both B2B and B2C case studies and translating these innovations and insights is a huge part of the value of the conference. Our unique idea gathering wrap-ups ...See it on Scoop.it, via Designing design thinking driven operations
The nice folks at A List Apart published a piece from me last week called Future-Ready Content, which I wrote...See it on Scoop.it, via Designing design thinking driven operations
when I experience bad customer service I share to teach entrepreneurs how to do better.See it on Scoop.it, via Designing design thinking driven operations
RT @emyth: Read about the six factors that will make-or-break your customers' experience with your business http://t.co/YVtX8eue...See it on Scoop.it, via Designing design thinking driven operations
Experience maps have become more prominent over the past few years, largely because companies are realizing the interconnectedness of the cross-channel experience. It's becoming increasingly useful to gain insight in order to orchestrate service touchpoints over time and space.See it on Scoop.it, via Designing design thinking driven operations
A new report from Juniper Research finds that a growing user acceptance of push mobile banking and a sharp rise in smartphone adoption will drive users of transactional mobile banking services up from 185 million in 2011 to over 550 million in 2016.See it on Scoop.it, via Designing design thinking driven operations
Designing with AgileFast, Effective Methods that Work @ANDERSRAMSAY / DESIGNINGWITHAGILE.COM #IASUMMIT / MAR 21 2012...See it on Scoop.it, via Designing design thinking driven operations
Social Media Inside the Firewall...See it on Scoop.it, via The entrprise20coil...See it on Scoop.it, via Designing design thinking driven operations
The Eptica Customer Experience Blog. The latest ... Make sure the experience and answers customers receive are the same whether they are online, in the shop or on the phone with a centralised knowledgebase.See it on Scoop.it, via Designing design thinking driven operations
shonn greene oklahoma state plane crash syracuse university best buy black friday 2011 ads broncos jets jessie james clayton kershaw
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.